Report an Issue
We're deeply sorry you're experiencing an issue with your product. Please take a look at our common issue resolution sections to ensure you've covered the basics. If the issue still persists, please provide information via the form below and we will respond back within 24 hours.
If this is an urgent issue (facility/line down) please contact our service department directly at (775) 832-0495 ext 1004
Common Issue Resolutions
Sensor Communication
Quick walkthrough plus link to video
Function Testing
Quick walkthrough plus link to video
Chlorine Calibration
Quick walkthrough plus link to video
We will respond back within 24 hours.
If this is an urgent issue (facility/line down) please contact our service department directly at +1 (775) 832-0495 ext. 1004